Your privacy
Lumecure Biosciences LLC FZ (“Lumecure”, “we”, “us” or “our”) is a company licensed in the Meydan Free Zone, Dubai, United Arab Emirates. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect through this website and our business communications, how we use it, and the choices available to you.
1. Who is responsible for your data
Lumecure Biosciences LLC FZ, Meydan Free Zone, Dubai, UAE, is the controller of personal data processed in connection with this website. Questions about this policy can be sent to info@lumecuresciences.com.
2. Information we collect
- Information you give us — when you email or call us, we receive your name, email address, phone number, company, job title and any details you include in your message.
- Business relationship information — if you represent a manufacturer, supplier, distributor, healthcare institution or other business partner, we may hold professional contact details and records of our correspondence and dealings.
- Technical information — like most websites, our hosting provider automatically records standard technical data such as IP address, browser type, device information, pages requested and the date and time of your visit. This is used for security and to keep the site running reliably.
We do not knowingly collect sensitive personal data, including health information, through this website. Please do not send us patient or medical information through our general contact channels.
3. How we use your information
- To respond to your enquiries and communicate with you.
- To evaluate, establish and manage business partnerships, supply and distribution arrangements.
- To meet our legal, regulatory and pharmacovigilance obligations, including the reporting of adverse events where required by law.
- To operate, secure and improve this website.
- To protect our rights and comply with requests from competent authorities.
We process personal data on the basis of your consent, the performance of a contract or steps taken before entering into one, compliance with our legal obligations, or our legitimate business interests, as permitted under applicable law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
4. Cookies and third-party services
This website does not use advertising or tracking cookies. To display the site’s typography and certain images, your browser loads content from third-party services (such as Google Fonts and Unsplash), which may receive your IP address and browser information when you visit. Their handling of that data is governed by their own privacy policies.
5. Sharing your information
We do not sell your personal data. We may share it only where necessary with:
- Service providers who host our website, email and IT systems on our behalf, under appropriate confidentiality obligations.
- Manufacturing and business partners, where needed to progress an enquiry or arrangement you have asked us about.
- Regulators, health authorities, courts or other public bodies where required by law.
- Professional advisers such as lawyers, auditors and insurers.
6. International transfers
Some of our service providers and partners are located outside the UAE. Where your personal data is transferred internationally, we take reasonable steps to ensure it receives an adequate level of protection in line with applicable law.
7. How long we keep your information
We keep personal data only for as long as needed for the purposes described above, including any period required to meet legal, regulatory, accounting or reporting requirements. When it is no longer needed, it is securely deleted or anonymised.
8. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you may have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate or incomplete data.
- Ask us to delete your data, or to restrict or object to its processing.
- Withdraw your consent at any time, where processing is based on consent.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us at info@lumecuresciences.com. We may need to verify your identity before responding.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.
Using this website
These Terms of Use govern your access to and use of this website, operated by Lumecure Biosciences LLC FZ. By using the website, you agree to these terms. If you do not agree, please do not use the website.
1. Purpose of the website
This website provides general corporate information about Lumecure and its activities in the sourcing, supply and market access of pharmaceuticals, medical devices and cosmeceuticals in the Middle East and North Africa region. It is intended primarily for business partners, healthcare professionals and institutions.
2. No medical advice
Nothing on this website is medical advice, or a recommendation or promotion of any specific product or treatment. Information is provided for general informational purposes only and is not a substitute for advice from a qualified healthcare professional. Product availability and approvals vary by country and are subject to local regulatory requirements.
3. Accuracy of information
We make reasonable efforts to keep the information on this website accurate and up to date, but we make no warranties or representations, express or implied, as to its completeness, accuracy or suitability for any purpose. Content may be changed at any time without notice.
4. Intellectual property
The Lumecure name, logo and all content on this website, including text, graphics and design, are owned by or licensed to Lumecure Biosciences LLC FZ and are protected by intellectual property laws. Third-party trademarks and images remain the property of their respective owners. You may view and print pages for your own personal or internal business reference, but you may not copy, reproduce, modify, distribute or commercially exploit any content without our prior written consent.
5. Acceptable use
You agree not to:
- Use the website in any way that breaches applicable law or regulation.
- Attempt to gain unauthorised access to the website, its servers or any connected systems.
- Introduce viruses, malicious code or other harmful material.
- Use automated means to scrape, collect or extract content from the website.
6. Third-party links
This website may contain links to or content from third-party websites. We do not control and are not responsible for their content, availability or privacy practices.
7. No offer or binding commitment
Nothing on this website is an offer to sell or supply any product or service, or creates a binding agreement. Any business relationship with Lumecure is subject to a separate written agreement.
8. Limitation of liability
To the fullest extent permitted by law, Lumecure Biosciences LLC FZ, its directors, employees and affiliates are not liable for any direct, indirect, incidental or consequential loss or damage arising from your use of, or inability to use, this website or reliance on any of its content.
9. Governing law and jurisdiction
These Terms of Use are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. Any dispute arising in connection with them is subject to the exclusive jurisdiction of the courts of Dubai.
10. Changes to these terms
We may revise these Terms of Use at any time by updating this page. Your continued use of the website after changes are published means you accept the revised terms.
11. Contact us
If you have any questions about this Privacy Policy or these Terms of Use, please contact:
Lumecure Biosciences LLC FZ
Meydan Free Zone, Dubai, United Arab Emirates
Email: info@lumecuresciences.com
Phone: +971 800 391